Simpli safe video pro#
Simpli safe video verification#
Simpli safe video professional#
Simpli safe video tv#

The operator dialed the homeowner to see if he needed assistance. The assigned monitoring operator quickly viewed recent video footage and saw the elderly homeowner lying beside his bed, unable to move.

Simpli safe video professional#

Our professional monitoring center received an alert that a panic button had been pushed. Consider this example of a medical emergency.

Simpli safe video verification#

Video Verification has proved helpful in other ways beyond burglary. In turn, the police were able to respond to the situation in a timely fashion and were even able to catch the intruders just a few blocks away from the burglarized home based on the physical description provided by the operator. Immediately thereafter, the operator called the local authorities and described the emergency situation in detail thanks to the verified video footage. The operator calmly confirmed the homeowner’s suspicion and urged her to remain quiet and hidden until the authorities arrived. In response, the operator called the homeowner, who whispered into the phone that she believed someone was downstairs.

Simpli safe video tv#

In the video, the operator saw two intruders clad in black baseball caps and bandanas attempting to steal a TV and a gaming system. The assigned monitoring operator jumped into action and viewed 30 seconds of video footage to see what may have caused the alarm. Early in the morning, our professional monitoring center received an alert triggered by an open window alarm. Video Verification helps customers get the exact response they need quickly, helping to save them not only from further damage, but also from danger or worry. If the operator believes there is a need for emergency help, or if the customer requests emergency help, the operator then gets in touch with the local authorities to relay the necessary information gleaned from the video footage. Once footage has been reviewed, the operator calls the customer to alert them of the alarm and share whatever information was uncovered in the video footage.

An operator is then assigned to immediately view the video and audio footage and assess the situation.

Simpli safe video pro#

In the event of a triggered alarm event, the privacy shutter on the SimpliCam audibly clicks open and the LED light on the SimpliCam and the Video Doorbell Pro visibly turns on to signal that video recording is in progress.Īt this time, our professional monitoring center receives a signal of the alarm event. Not only does Video Verification send help when needed, but it ensures the right help is sent, be it the police to address an active burglary or an ambulance for a medical emergency. Video Verification is an optional feature on SimpliSafe cameras for our Interactive Monitoring customers that ultimately helps them get priority attention from first responders during verified emergencies - whether it’s a break-in, fire or medical emergency.

It’s one of the reasons why we’re seeing such a dramatic surge in demand for smart home security, and it’s made certain features evermore important, like Video Verification.

Beyond that, people are prioritizing making home a haven - a place where they can trust that their loved ones are protected and taken care of. As a result, people are prioritizing making their homes a comfortable, desirable and productive place to spend the bulk of their days. It is now a place where we work, teach, exercise and relax. However, one thing is for certain - home is no longer a place where we simply eat and sleep. To say the past year has been dominated by uncertainty would be an understatement. SimpliSafe explains how this feature can help better protect you and your loved ones.